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LAGOS, Nigeria — 31 August 2026: OPay has rejected a viral notice telling customers to withdraw their money before an alleged shutdown on 1 September. The company says the message is fabricated, its operations remain active and it is “going nowhere.” Search interest accelerated overnight as the false notice and OPay's response spread across Nigerian social media and news sites.


There is no verified announcement that OPay is taking an indefinite break. Customers should not transfer funds, disclose credentials or contact supposed “helpers” solely because of the viral graphic.

Is OPay shutting down in September 2026? No. OPay says the viral notice is false and that its services remain operational. Customers should verify announcements through the company's official website, app and authenticated social accounts. A forwarded image urging urgent withdrawals is not proof of a shutdown and may expose users to panic or scams.

What the fake OPay notice claimed

The image presented itself as an official company note and claimed OPay would begin a “long indefinite break” on 1 September. It urged customers to remove their money quickly to avoid disruption.

That claim was false. The Sun reported OPay's denial at 3:28 AM WAT on Monday, bringing the clarification into the current morning news cycle. The report says OPay rejected the message through its X account and stated that it was not going on break.


BrandIconImage also carried the company's response, including comments from OPay's vice-president for public and government affairs, Maxwell Loko. He described the publication as false and warned customers not to make financial decisions based on it.


No public evidence reviewed for this report supports the notice's claim that transactions or account services will be suspended on 1 September.


What OPay has confirmed

OPay says its services remain active and customers should rely on verified communication channels. Its official customer-help page remains available, lists app and card support numbers, and directs users to in-app customer service, physical service centres and official social-media accounts.

BANKING AND FINANCE

OPay Says Viral September Shutdown Notice Is False

 Serge Kitoko Tshibanda

By

 Serge Kitoko Tshibanda

Political Analyst

Aug 31, 2026

Aug 31, 2026

3 min read

OPay says a viral notice claiming it will shut down in September is false. Here is what customers should verify before acting.

Published

Updated:

LAGOS, Nigeria — 31 August 2026: OPay has rejected a viral notice telling customers to withdraw their money before an alleged shutdown on 1 September. The company says the message is fabricated, its operations remain active and it is “going nowhere.” Search interest accelerated overnight as the false notice and OPay's response spread across Nigerian social media and news sites.


There is no verified announcement that OPay is taking an indefinite break. Customers should not transfer funds, disclose credentials or contact supposed “helpers” solely because of the viral graphic.

Is OPay shutting down in September 2026? No. OPay says the viral notice is false and that its services remain operational. Customers should verify announcements through the company's official website, app and authenticated social accounts. A forwarded image urging urgent withdrawals is not proof of a shutdown and may expose users to panic or scams.

What the fake OPay notice claimed

The image presented itself as an official company note and claimed OPay would begin a “long indefinite break” on 1 September. It urged customers to remove their money quickly to avoid disruption.

That claim was false. The Sun reported OPay's denial at 3:28 AM WAT on Monday, bringing the clarification into the current morning news cycle. The report says OPay rejected the message through its X account and stated that it was not going on break.

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BrandIconImage also carried the company's response, including comments from OPay's vice-president for public and government affairs, Maxwell Loko. He described the publication as false and warned customers not to make financial decisions based on it.


No public evidence reviewed for this report supports the notice's claim that transactions or account services will be suspended on 1 September.



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What OPay has confirmed

OPay says its services remain active and customers should rely on verified communication channels. Its official customer-help page remains available, lists app and card support numbers, and directs users to in-app customer service, physical service centres and official social-media accounts.

The company did not announce a withdrawal deadline, account freeze or nationwide closure. Its response addresses the central claim in the viral notice rather than every rumour attached to it.


Naija Voice News documented the same denial and reported that the company called the message malicious and misleading. The outlet also noted that there is no established public evidence identifying who created the false notice.


That last point matters: rejecting the fabricated message does not establish who made it or why. Claims blaming a competitor, insider or government agency remain speculation unless evidence emerges.

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What customers should do now

Customers who can access their accounts should continue to use ordinary security practices. Open the OPay app directly instead of following a link in a forwarded message. Check the official website or authenticated company accounts for any service notice.


Do not share a password, one-time code, PIN or full card details with anyone offering to “protect” or “move” an account. Do not call a phone number printed only on the viral graphic. If a transaction fails, use the in-app help function or the contact information on OPay's official site.


People who moved money after seeing the false warning should still avoid panic. A transfer to another account does not require giving a third party access to the original account. Anyone who disclosed credentials should change the relevant password or PIN and contact official support promptly.

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