Requirements

Required

• Education: Grade 12 (Senior Certificate) plus a recognised three-year National Diploma or Degree in Information Technology, Computer Science or equivalent (NQF Level 6, recognised by SAQA).

• Certifications: Relevant ICT certifications such as CCNA, MCSE, VMware, Microsoft Windows Server Hybrid Administrator Associate and CompTIA Security+.

• Experience: At least three years of relevant ICT support experience, including hands-on server work.

• Proven experience with hardware, software, networking and ICT infrastructure support.

• Knowledge: Server administration, desktop support, Wi-Fi, Active Directory, DHCP, VoIP, ICT security, help desk work and second-line IT support.

• Skills: Good communication, customer service, problem-solving, planning and time management.

• Ability to work under pressure and work extended hours when needed.

• A valid driver's licence.

Added Advantage (Not Required)

• ITIL V3/V4 Foundation or COBIT certification.

• Server administration certification.

Other Conditions

• Applicants with foreign qualifications must have them evaluated by SAQA.

• The successful candidate will go through security clearance and qualification checks.

• Interviewed candidates will do two pre-entry assessments: a practical exercise and an integrity (ethical conduct) assessment.